🔒 Your Privacy Matters

We respect your privacy and are committed to protecting your personal data. By using DigitalCash24, you consent to the collection and use of information as described in this Privacy Policy.

Personal Information:

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• Residential Address
• PAN Card Number
• Aadhaar Card Number
• Bank Account Details
• Photographs (for KYC verification)

Transaction Information:

• Transaction history and details
• Payment method information
• Wallet balance and transaction records
• Beneficiary details
• Service usage patterns

Technical Information:

• IP Address
• Browser type and version
• Device information
• Operating system
• Location data
• Cookies and usage data
• Log files and access times

• Directly from you: When you register, complete KYC, or use our services
• Automatically: Through cookies, log files, and tracking technologies
• From third parties: Payment gateways, verification services, and partners
• Public sources: Publicly available databases for verification purposes
• Customer support: When you contact us for assistance

We use your information for the following purposes:

• Service Delivery: To provide and maintain our services
• Account Management: To create and manage your account
• KYC Verification: To comply with legal and regulatory requirements
• Transaction Processing: To process payments and transfers
• Security: To detect and prevent fraud and unauthorized access
• Communication: To send notifications, updates, and promotional messages
• Customer Support: To respond to your queries and resolve issues
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with legal obligations and regulations
• Marketing: To send relevant offers and promotions (with your consent)

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Payment gateways, SMS providers, and technology partners
• Banking Partners: For processing transactions and transfers
• KYC Verification Agencies: For identity and document verification
• Legal Authorities: When required by law or to comply with legal processes
• Regulatory Bodies: RBI, NPCI, and other financial regulators
• Business Transfers: In case of merger, acquisition, or asset sale
• With Your Consent: When you explicitly authorize us to share information

We implement industry-standard security measures to protect your data:

• Encryption: All sensitive data is encrypted using SSL/TLS protocols
• Secure Storage: Data is stored on secure servers with restricted access
• Access Control: Only authorized personnel can access your information
• Authentication: Two-factor authentication and OTP verification
• Regular Audits: Periodic security audits and vulnerability assessments
• Firewall Protection: Network security and intrusion detection systems
• Data Backup: Regular backups to prevent data loss
• Monitoring: 24/7 monitoring for suspicious activities

Note: While we take all reasonable measures to protect your data, no method of transmission over the internet is 100% secure. You are responsible for maintaining the security of your login credentials.

• We retain your personal information for as long as necessary to provide services
• Transaction records are maintained as per RBI and legal requirements
• Minimum retention period: 5 years from last transaction or account closure
• KYC documents are retained as per regulatory guidelines
• You may request data deletion, subject to legal and regulatory obligations
• Deleted data may be retained in backup systems for a limited period
• Anonymized data may be retained for analytics and research purposes

We use cookies and similar technologies to enhance your experience:

• Session Cookies: To maintain your login session
• Preference Cookies: To remember your settings and preferences
• Analytics Cookies: To analyze website traffic and usage patterns
• Security Cookies: To detect and prevent fraudulent activities
• Third-party Cookies: From payment gateways and service providers

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

You have the following rights regarding your personal data:

• Access: Right to access your personal information
• Correction: Right to correct inaccurate or incomplete data
• Deletion: Right to request deletion of your data (subject to legal requirements)
• Portability: Right to receive your data in a structured format
• Restriction: Right to restrict processing of your data
• Objection: Right to object to certain types of processing
• Withdrawal: Right to withdraw consent for marketing communications
• Complaint: Right to lodge a complaint with data protection authorities

To exercise these rights, please contact us at privacy@digitalcash24.com

• Our website may contain links to third-party websites
• We are not responsible for the privacy practices of these websites
• Third-party websites have their own privacy policies
• We recommend reviewing their privacy policies before providing information
• We do not control or endorse third-party content or services

• Our services are not intended for individuals under 18 years of age
• We do not knowingly collect information from children
• If we discover that a child has provided personal information, we will delete it
• Parents or guardians should contact us if they believe a child has provided information
• Account registration requires age verification

• We may send promotional emails, SMS, and notifications about our services
• Marketing communications are sent only with your consent
• You can opt-out of marketing emails by clicking the unsubscribe link
• You can manage notification preferences in your account settings
• Transactional messages (OTPs, receipts) cannot be opted out
• We do not share your contact information with third parties for marketing

• Your data is primarily stored and processed in India
• Some service providers may be located outside India
• We ensure adequate safeguards for international data transfers
• Data protection standards are maintained across all jurisdictions
• We comply with applicable data protection laws

• We may update this Privacy Policy from time to time
• Changes will be effective immediately upon posting
• We will notify you of significant changes via email or website notice
• Continued use after changes constitutes acceptance
• It is your responsibility to review this policy regularly
• The "Last Updated" date at the top indicates the latest revision

We comply with the following laws and regulations:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices) Rules, 2011
• Reserve Bank of India (RBI) Guidelines
• Payment and Settlement Systems Act, 2007
• Prevention of Money Laundering Act (PMLA), 2002
• KYC and AML regulations
• Other applicable Indian laws and regulations

• In case of a data breach, we will notify affected users promptly
• Notification will include nature of breach and data affected
• We will provide guidance on protective measures
• Relevant authorities will be notified as per legal requirements
• We will take immediate steps to contain and remediate the breach

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

📧 Email: support@digitalcash24.com
📧 Support: support@digitalcash24.com
📞 Phone: +91-7024394944
💬 WhatsApp: +91-7024394944
📍 Address: DigitalCash24 ,india

Data Protection Officer: Ravi
Email: support@digitalcash24.com

✅ Your Trust is Our Priority

We are committed to maintaining the highest standards of data protection and privacy. Your trust is valuable to us, and we work continuously to safeguard your information and provide transparent communication about our privacy practices.