⚠️ Important Notice

All transactions and membership charges are non-refundable. Please ensure you understand our terms before proceeding with any payment.

• All membership fees and charges are 100% non-refundable
• Once membership is activated, no refund will be processed
• Membership benefits are valid as per the chosen plan duration
• Cancellation of membership does not entitle you to any refund
• Membership charges are final and cannot be transferred to another account

• All transactions processed through DigitalCash24 are non-refundable
• This includes but is not limited to:
   - Money transfers (DMT)
   - Mobile recharges
   - Bill payments
   - AEPS transactions
   - Wallet recharges
   - Any other payment services
• Service charges and processing fees are non-refundable
• Failed transactions will be automatically reversed as per banking guidelines

• In case of failed transactions, the amount will be automatically refunded to your source account
• Refund processing time: 5-7 working days from the date of transaction
• For wallet transactions, failed amounts will be credited back to your wallet within 24-48 hours
• Bank charges (if any) are non-refundable
• For any discrepancies, please contact our support team within 48 hours

• DigitalCash24 is not responsible for transactions made to wrong beneficiaries
• Users must verify all details before confirming any transaction
• Once a transaction is successfully completed, it cannot be reversed
• No refund will be provided for user errors or incorrect information entered
• Please double-check all details including mobile numbers, account numbers, and amounts

• In case of duplicate debit for the same transaction, please contact us immediately
• We will investigate and process the refund if duplicate charges are confirmed
• Proof of duplicate transaction must be provided
• Refund processing time: 7-15 working days after verification
• Service charges on the original transaction remain non-refundable

• If amount is debited but transaction fails due to technical issues, refund will be processed
• Please report such issues within 48 hours with transaction details
• Investigation may take 3-5 working days
• Refunds will be processed only after confirmation from our technical team
• Bank statement or screenshot may be required as proof

• Transactions cannot be cancelled once initiated
• Membership cannot be cancelled mid-term for a refund
• Service subscriptions are non-refundable
• Account closure does not entitle any refund of paid charges

If you believe you are eligible for a refund under our policy, please follow these steps:

1. Contact our support team at support@digitalcash24.com
2. Provide transaction ID and details
3. Submit relevant proof (screenshots, bank statements)
4. Wait for our team to investigate (3-5 working days)
5. Refund will be processed if claim is valid

• Refunds will be processed to the original payment source
• For wallet transactions, refund will be credited to your wallet
• Bank refunds may take 5-7 working days
• Wallet refunds will be processed within 24-48 hours
• No cash refunds will be provided

For any questions or concerns regarding our refund policy, please contact us:

📧 Email: support@digitalcash24.com
📞 Phone: +91-7024394944
💬 WhatsApp: +91-7024394944

📋 Disclaimer

By using DigitalCash24 services, you acknowledge that you have read, understood, and agree to this refund policy. DigitalCash24 reserves the right to modify this policy at any time without prior notice. Please review this policy periodically for any updates.