Shipping & Delivery Policy

Last updated: January 20, 2025

1. Digital Product Delivery

Important: DigitalCash24 exclusively deals in digital products. No physical shipping is involved in any of our transactions.

All products available on DigitalCash24 are digital goods, including:

  • PHP scripts and applications
  • E-commerce solutions and plugins
  • Web development tools and frameworks
  • CMS themes and modules
  • Business automation software
  • Digital documentation and guides

2. Instant Digital Delivery

2.1 Automatic Delivery Process

Upon successful payment verification:

  1. Your transaction is processed immediately
  2. Download links are automatically generated
  3. Products are added to your account dashboard
  4. Email confirmation is sent with download instructions
  5. Wallet balance is updated (if applicable)

2.2 Delivery Timeline

Instant Access

Download links available immediately after successful payment

Email Confirmation

Delivery confirmation sent within 2-5 minutes

3. Delivery Methods

3.1 Account Dashboard

Primary delivery method:

  • All purchased products appear in your account dashboard
  • Lifetime access to download history
  • Re-download capability anytime
  • Purchase date and product details tracking

3.2 Email Delivery

Backup delivery method:

  • Download links sent to registered email address
  • Purchase receipt and transaction details included
  • Links remain valid for 30 days from purchase date
  • Email delivery within 2-5 minutes of purchase

3.3 Direct Download

Immediate delivery option:

  • Download button appears on payment success page
  • Instant access without waiting for email
  • Secure, encrypted download links
  • Single-session validity for security

4. Download Instructions

4.1 How to Access Your Products

  1. Login to Your Account: Visit digitalcash24.com and sign in
  2. Navigate to History: Go to your purchase history or dashboard
  3. Locate Product: Find the purchased product in your list
  4. Click Download: Click the download button or link
  5. Save Files: Save the downloaded files to your device

4.2 Alternative Access Methods

  • Email Links: Check your email for download links
  • Mobile Access: Downloads available on mobile devices
  • Multiple Devices: Access from any device with your login

5. Download Support

5.1 Technical Requirements

For optimal download experience:

  • Internet Connection: Stable broadband connection recommended
  • Browser: Latest version of Chrome, Firefox, Safari, or Edge
  • Storage: Sufficient disk space for downloaded files
  • Security: Antivirus software may need temporary disabling

5.2 File Formats

Common file formats delivered:

  • Archives: .zip, .rar, .tar.gz
  • Scripts: .php, .js, .html, .css
  • Databases: .sql, .db
  • Documentation: .pdf, .txt, .md

6. Delivery Issues & Troubleshooting

6.1 Common Issues

Email Not Received
  • Check spam/junk folder
  • Verify email address is correct
  • Contact support for resend
Download Failure
  • Check internet connection
  • Try different browser
  • Clear browser cache
Access Denied
  • Ensure you're logged in
  • Verify payment was successful
  • Contact support if persistent
Corrupted Files
  • Re-download the product
  • Use different extraction tool
  • Report to support team

6.2 Resolution Timeline

We aim to resolve delivery issues within:

  • Critical Issues: Within 2 hours
  • Standard Issues: Within 24 hours
  • Complex Issues: Within 48 hours

7. Multi-Device Access

7.1 Cross-Platform Compatibility

Access your purchases from:

  • Desktop computers (Windows, Mac, Linux)
  • Laptops and notebooks
  • Tablets (iPad, Android)
  • Smartphones (iOS, Android)

7.2 Account Synchronization

Your purchase history is synchronized across:

  • All logged-in devices
  • Different browsers
  • Mobile and desktop platforms

8. Security & Protection

8.1 Secure Downloads

All downloads are protected with:

  • SSL encryption during transfer
  • Authenticated access control
  • Time-limited download links
  • Virus-free guarantee

8.2 Purchase Protection

Your digital purchases are protected through:

  • Permanent account record
  • Multiple download opportunities
  • Backup email delivery
  • Customer support assistance

9. International Delivery

Being a digital marketplace, we deliver worldwide with:

  • Global Access: Available in all countries
  • No Shipping Costs: Zero additional charges
  • Same Delivery Time: Instant worldwide
  • Currency Support: Multiple payment options
  • Language Support: English interface globally
Worldwide Availability: No geographical restrictions or customs delays!

10. Customer Support

10.1 Delivery Support

Our support team assists with:

  • Download issues and troubleshooting
  • Email delivery problems
  • Account access difficulties
  • File corruption reports
  • Technical installation guidance

10.2 Contact Information

Support Channels

Email: support@digitalcash24.com

Phone: +91 9999999999

Live Chat: Available for logged-in users

Support Hours

Email Support: 24/7

Phone Support: 9 AM - 6 PM IST

Live Chat: 9 AM - 9 PM IST

11. Contact Us

For delivery-related questions or issues, please contact us:

Technical Support

support@digitalcash24.com

+91 9999999999

Business Hours

Monday - Friday: 9 AM - 6 PM IST

Saturday: 10 AM - 4 PM IST